Giving commitment
1% of eligible book revenue
We commit 1% of eligible gross book product revenue to Frankie's Friends Inc., EIN 59-3581823.
The formula
Eligible gross book product revenue is the actual revenue from book line items after discounts. Taxes and shipping are excluded. A cancellation reduces the eligible amount to zero. A refund reduces it in the same proportion as the refunded share of the order total, so partial refunds reduce the commitment proportionally and full refunds reverse it.
The beneficiary
Frankie's Friends Inc. is an independent nonprofit — a 501(c)(3) public charity, tax-exempt since 1999, EIN 59-3581823 — that funds lifesaving emergency and specialty veterinary care for pets whose families cannot afford treatment. To Lose A Dog is not affiliated with, endorsed by, or operated by Frankie's Friends Inc..
Reconciliation and settlement
Orders accrue as pending after Shopify reports payment. We reconcile the ledger monthly, after recorded cancellations and successful refunds have been applied. Reversed amounts are not included in settlement. Eligible amounts are settled by direct donation to the beneficiary, and each settlement's receipt reference is retained in the ledger.
Reporting
Public totals will count settled contributions only, never pending accruals. This page states the method now; a cumulative settled total will be shown only after settlement records exist and have been reconciled against the platform report.