Terms & Conditions

Last updated: December 21, 2025

Pre-Order Terms

By placing a pre-order for "To Lose A Dog," you agree to the following terms:

  • Pre-orders are for the book "To Lose A Dog" by Isaac H, scheduled to ship in June 2026
  • You will not be charged until the book ships
  • You may cancel your pre-order at any time before shipment with no charge
  • Pre-order pricing of $22.00 (regular price $28.00) is locked in at time of order
  • Estimated ship date is June 2026, subject to change with advance notice
  • All ship dates and product specifications are subject to change

Book Formats & Delivery

  • Available formats: Paperback and Ebook
  • Physical books will be shipped to the address provided at checkout
  • Ebook versions will be delivered via email upon publication
  • Shipping costs (if applicable) will be calculated at checkout
  • International shipping may be available depending on location
  • Book formats, specifications, and delivery methods are subject to change

Bonus Content & Community Access

Pre-order customers receive exclusive benefits:

  • Exclusive bonus chapter: "Helping Freddi Grieve" (digital delivery)
  • Access to private online grief support community (invitation sent upon order)
  • Digital companion guide (delivered via email)
  • Option to be included in acknowledgments section (opt-in during checkout)

Bonus content and community access are non-transferable and for personal use only.

Returns & Refunds

  • Pre-orders may be cancelled before shipment for a full refund
  • Physical books may be returned within 30 days of delivery if defective or damaged
  • Ebook sales are final once delivered, per digital content policies
  • If the book doesn't provide the comfort or value expected, contact us for a case-by-case refund consideration

Intellectual Property

"To Lose A Dog" and all associated content, including but not limited to text, images, and bonus materials, are the intellectual property of Isaac H. All rights reserved.

  • Personal use only—no reproduction or distribution without written permission
  • You may share personal reviews and brief excerpts with proper attribution
  • Commercial use of any content requires explicit written consent

The Franki Fund

A portion of book proceeds supports The Franki Fund, a charity created to honor Franki's legacy. By purchasing this book, you acknowledge that a percentage of your purchase will be donated to pet loss initiatives, breed-specific health awareness, and vetting standards for pet care providers.

Limitation of Liability

While this book provides personal experiences and practical guidance about pet loss grief, it is not a substitute for professional mental health care. If you are experiencing severe depression, suicidal thoughts, or debilitating grief, please seek help from a licensed mental health professional.

The author and publisher are not liable for any decisions made based on the content of this book.

Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be communicated to pre-order customers via email. Continued participation in the pre-order after notification constitutes acceptance of updated terms.

Contact

Questions about these terms? Contact us at:

Email: support@toloseadog.com